Terms of service

Last updated: 23 August 2026

Welcome to GLOVA. These Terms of Service (“Terms”) govern your use of our website and any purchases made through our online store. Throughout these Terms, “GLOVA”, “we”, “us” and “our” refer to GLOVA

By accessing our website or purchasing from us, you agree to these Terms. Please read them carefully before using our website or placing an order.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement or have the permission of a parent or legal guardian where required.

You must not use our products, website or services for any unlawful or unauthorised purpose.

We reserve the right to refuse service, cancel orders or restrict access to our website where reasonably necessary, including in cases of suspected fraud, misuse or violation of these Terms.

2. Products

We aim to display our products, colours, lighting effects, images and descriptions as accurately as reasonably possible. However, the appearance of colours and lighting may vary depending on your screen, environment, lighting conditions and individual product.

Product measurements and specifications may be approximate unless otherwise stated.

We may modify, discontinue or update products without notice. Product availability is not guaranteed.

3. Prices & Payment

All prices are displayed in the currency shown at checkout.

Prices may change at any time, but changes will not affect orders that have already been accepted unless an obvious pricing error has occurred.

You agree to provide current, complete and accurate billing and payment information when placing an order.

Any applicable taxes, duties, customs fees or other charges will be displayed or handled as described during checkout or in our Shipping Policy where applicable.

4. Orders

Placing an order does not necessarily mean that we have accepted it. We reserve the right to reject or cancel an order where reasonably necessary, including because of:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Payment problems
• Delivery restrictions

If we cancel an order after payment has been taken, we will refund the relevant amount to the original payment method where required.

5. Shipping & Delivery

Shipping estimates provided on our website are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather and other disruptions.

Please ensure your shipping information is correct before submitting your order.

For further information, please see our Shipping Policy: [INSERT LINK].

6. Returns, Refunds & Cancellations

Returns, refunds, exchanges and order cancellations are handled in accordance with our Returns & Refund Policy: [INSERT LINK] and any rights you have under applicable consumer law.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded.

7. Product Use & Care

GLOVA products may contain electronic components, batteries, LEDs, charging components or other lighting technology.

Customers must follow any care, charging and usage instructions supplied with the product.

Unless a product is specifically described as waterproof, do not assume that its electronic or illuminated components are waterproof. Products should be kept away from excessive moisture, heat and other conditions that could damage their electrical components.

Products must not be modified, dismantled or used for purposes for which they were not designed.

8. Battery & Lighting Performance

Any stated battery-life figures are approximate unless expressly guaranteed.

Actual battery performance may vary depending on factors such as lighting mode, brightness, usage, charging habits, temperature and the age of the battery.

The brightness and appearance of illuminated products may also differ depending on surrounding lighting conditions.

9. Intellectual Property

All content appearing on the GLOVA website, including our branding, logos, graphics, photographs, videos, text, designs and website content, is owned by or licensed to GLOVA unless otherwise stated.

You may not reproduce, distribute, sell, modify or commercially exploit our content without our prior written permission, except where permitted by law.

10. Third-Party Services

Our store may use third-party services for functions including payment processing, website hosting, analytics and order fulfilment.

Your use of certain third-party services may also be subject to the relevant provider's terms and privacy practices.

We are not responsible for third-party websites that may be linked from our website.

11. Promotions & Discount Codes

Discount codes and promotional offers may be subject to additional conditions.

Unless otherwise stated, promotions cannot be combined, exchanged for cash or applied retrospectively to previous purchases.

We reserve the right to withdraw or amend promotions where reasonably necessary.

12. Reviews & User Content

If you submit a review, photograph, video or other content to us, you confirm that you have the right to submit that content and that it does not infringe another person's rights.

Where you give us permission to use your content for marketing or promotional purposes, we may display it on our website, social media or other marketing channels in accordance with that permission and applicable law.

13. Prohibited Uses

You may not use our website to commit fraud, distribute malicious software, interfere with the operation or security of the website, infringe intellectual-property rights, collect information unlawfully, or engage in conduct prohibited by applicable law.

14. Errors & Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

Where permitted by law, we may correct such errors and update information. Your statutory consumer rights remain unaffected.

15. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer-protection law.

To the extent permitted by applicable law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from misuse of a product contrary to the supplied instructions.

If you are purchasing as a consumer, nothing in these Terms affects your statutory rights.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy

Please review our Privacy Policy to understand how we collect, use and protect personal information.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products or legal obligations.

The version applicable to your purchase will generally be the version in effect when your order was placed, subject to applicable law.

18. Governing Law

If you are a consumer, you may also have rights under mandatory consumer laws applicable in the country or region where you live.

19. Contact Us

If you have questions regarding these Terms, please contact us:

GLOVA 
Email: nextwavevintage@gmail.com

These Terms should be read alongside our Privacy Policy, Shipping Policy and Returns & Refund Policy.